What is the best number to call for your claims team?
If you have a claim regarding your House, Car, Contents or Boat insurance, please call 0800 50 90 90. For all other claims, please contact your Insurance People adviser or contact us on 0800 823 823. Click here to view all adviser contact details.
What is a financial adviser?
Insurance People Financial Advisers provide advice to individuals and companies to help them make financial advice decisions.
MPIP Group Limited (FSP726071) holds a licence issued by the Financial Markets Authority to provide financial advice. Our Financial Advisers are authorised by that licence to provide financial advice.
All Financial Advisers must belong to a disputes resolution scheme and are required by law to be on the Financial Services Providers Register.
Do you have a disclosure statement?
All Insurance People advisers have disclosure statements which are provided to clients at all stages of the advice process.
Who are your preferred insurance partners?
We work with a range of trusted insurance providers including Sovereign, Partner’s Life, OnePath, Vero, Fidelity Life, Asteron, Accuro, AMP, AIA, Southern Cross, nib, IAG, NZI, QBE, Lumley and more.
How often do you do insurance reviews?
We contact clients for their review yearly and encourage regular contact to ensure the information that is provided to insurers is correct and up-to-date.
How do advisers get paid?
Our advisers are paid commission from insurance providers.
Who is the regulator for the insurance industry?
The regulator of New Zealand’s insurance industry is the Financial Markets Authority (FMA).
Are you a member of a disputes resolution scheme?
We are members of FSCL (Financial Services Complaints Ltd), an independent not-for-profit external dispute resolution scheme approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008.
Do you belong to a professional association?
We are members of Financial Advice New Zealand and IBANZ (Insurance Brokers Association New Zealand).