Meet our Advisers

Desiré Gouws

Desiré Gouws Commercial Account Manager I have been in the insurance industry for over 15 years and have gained experience in a variety of roles that have shaped my professional career, in particular: customer service, claims management and insurance underwriting. I provide advice on fire and general insurances and take personal responsibility for providing and [...]

Lloyd Earwaker

Lloyd Earwaker Financial Adviser I don’t sell insurance, I buy insurance on behalf of clients based on lifestyle and budget. Before working in insurance I’ve had a variety of roles including commercial flying and managing my own horticultural farm. I have three children which I take the most pride in the experience I have had [...]

Jaspreet Singh

Fire & General Consultant I have been in the insurance industry for over 6 years having experience in both the General Insurance Sector and Commercial Sector. I provide advice on both Domestic and Commercial Insurance. I have extensive knowledge of different policy wordings prevalent in the market and my claims experience enables me to handle [...]

Simon Fisher

Simon Fisher Director, Insurance People and Mortgage People I joined the insurance industry in 1996 and am now a Director and Shareholder of Insurance People Limited. I am a financial adviser providing advice on personal and business risk Insurance. I also hold various directorships and manage our insurance group on a day to day basis. [...]

Katrina Church

Katrina Church Director | Head of Client Engagement Many New Zealanders put insurance in the too hard basket – life is busy and often people don’t know where to go to get sound advice. One of the things I love about what I do is helping people make decisions that are right for them, their [...]

Jessica Marwick

Jessica Marwick Financial Adviser Profile coming soon... Get in touch with Jessica 09 360 5620 Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh Laura Fisher Matt Church Maria Lafferty [...]

Saajal Radhisha

Senior Account Manager I have been in the insurance industry for over 10 years and have gained experience in a variety of roles that have shaped my professional career, in particular: customer service, claims management and insurance underwriting. I provide advice on fire and general insurances and take personal responsibility for providing and delivering the [...]

Christie Welch

Fire & General Consultant I have over 10 years experience in the insurance and services industry. From Customer Services to Account Management in the Health and Life insurance space, Business Ownership and presently in the General insurance space as a Domestic insurance Broker. I provide advice on fire and general insurances and am a passionate [...]

Steven Green

Financial Adviser Steven purchased his own business at age 19 and has been self employed ever since giving him an insight into small business. He comes from an insurance family and has been in the business since 1992, firstly as an adviser and then after the sale of Prudential Assurance as a Broker. Steven is [...]

Ramesh Mavani

Financial Adviser I have been in the insurance industry for over 10 years having vast experience in both the General Insurance Sector and Commercial Sector. I provide advice on both Domestic and Commercial Insurance. I am on the board for IBANZ New Zealand (Insurance Broker Association of New Zealand) and have been for last 2 [...]

Ruth Green

Financial Adviser Ruth commenced in the insurance industry as an Administration Manager for a Hamilton brokerage which followed on from a career in banking. Ruth moved into an adviser role helping Steven to grow their business from a solely Hamilton base to a national base operated out of Browns Bay in Auckland. Ruth is a [...]

Natalie Hopkins

Fire & General Consultant I have been working as an insurance broker for over 5 years specialising in domestic insurance. I am passionate about providing solutions that help cater to my client’s needs and assisting with claims to ensure the best outcome possible. I continue to participate in ongoing professional development courses and insurer training [...]

Meet our Claims and Administration Teams

Desiré Gouws

Desiré Gouws Commercial Account Manager I have been in the insurance industry for over 15 years and have gained experience in a variety of roles that have shaped my professional career, in particular: customer service, claims management and insurance underwriting. I provide advice on fire and general insurances and take personal responsibility for providing and [...]

Valencia De Lal

Valencia De Lal Fire & General Consultant Profile coming soon... Get in touch with Valencia Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh Laura Fisher Matt Church Maria [...]

Jaspreet Singh

Fire & General Consultant I have been in the insurance industry for over 6 years having experience in both the General Insurance Sector and Commercial Sector. I provide advice on both Domestic and Commercial Insurance. I have extensive knowledge of different policy wordings prevalent in the market and my claims experience enables me to handle [...]

Lily Carter

Lily Carter Get in touch with Lily 09 361 0391 Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh Laura Fisher Matt Church Maria Lafferty Helen Bell prev next

Jessica Marwick

Jessica Marwick Financial Adviser Profile coming soon... Get in touch with Jessica 09 360 5620 Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh Laura Fisher Matt Church Maria Lafferty [...]

Matt Church

Matt Church Matt works his magic behind the scenes, managing the IT processes and systems and making sure everything works seamlessly. Originally from the UK, Matt holds a computer science degree and has many years experience working in databases and processes in education, healthcare and insurance industries. He enjoys working with the advisers and keeping them [...]

Alex Olsen

Alex Olsen Business Manager I joined Insurance People in 2004 after having worked in one of New Zealand's leading insurers. I specialise in claims, which gives me the opportunity to help make a real difference to people - sometimes during the most difficult times in their lives. Claims time is when people really see the [...]

Laura Fisher

Laura Fisher Customer Care Profile coming soon... Get in touch with Laura 09 360 5624 Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh Laura Fisher Matt Church Maria [...]

Maria Lafferty

Finance Support - F&G Profile coming soon... Get in touch with Maria 09 360 5614 Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh Laura Fisher Matt Church Maria [...]

Saajal Radhisha

Senior Account Manager I have been in the insurance industry for over 10 years and have gained experience in a variety of roles that have shaped my professional career, in particular: customer service, claims management and insurance underwriting. I provide advice on fire and general insurances and take personal responsibility for providing and delivering the [...]

Gayna van der Merwe

Financial Adviser Support Profile coming soon... Get in touch with Gayna  09 360 5605 Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh Laura Fisher Matt Church Maria Lafferty [...]

Christie Welch

Fire & General Consultant I have over 10 years experience in the insurance and services industry. From Customer Services to Account Management in the Health and Life insurance space, Business Ownership and presently in the General insurance space as a Domestic insurance Broker. I provide advice on fire and general insurances and am a passionate [...]

Helen Bell

Profile to come... Get in touch with Helen I welcome you to get in touch with any queries. 09 360 5620 Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal Desiré Gouws Gayna van der Merwe Saajal Radhisha Carryn Matthee Jaspreet Singh [...]

Carryn Matthee

Underwriting Support Profile coming soon... Get in touch with Carryn If you’d like some help assessing your existing insurance or to talk to someone about your priorities for cover, please call us. Katrina Church Ramesh Mavani Simon Fisher Lily Carter Ruth Green Steven Green Jessica Marwick Natalie Hopkins Lloyd Earwaker Christie Welch Valencia De Lal [...]

Natalie Hopkins

Fire & General Consultant I have been working as an insurance broker for over 5 years specialising in domestic insurance. I am passionate about providing solutions that help cater to my client’s needs and assisting with claims to ensure the best outcome possible. I continue to participate in ongoing professional development courses and insurer training [...]

Meet our Directors

Simon Fisher

Simon Fisher Director, Insurance People and Mortgage People I joined the insurance industry in 1996 and am now a Director and Shareholder of Insurance People Limited. I am a financial adviser providing advice on personal and business risk Insurance. I also hold various directorships and manage our insurance group on a day to day basis. [...]

Katrina Church

Katrina Church Director | Head of Client Engagement Many New Zealanders put insurance in the too hard basket – life is busy and often people don’t know where to go to get sound advice. One of the things I love about what I do is helping people make decisions that are right for them, their [...]

Privacy Policy

    • Any information you provide to Insurance People is shared only insurance providers, as relevant to your insurance application. Your information is not shared with any other third parties.
    • All Insurance People advisers and support staff sign a confidentiality agreement on joining the business which extends to our clients.
    • All Insurance People advisers and staff and are bound by our strict Code of Conduct which requires that all customer information and the privacy of that be respected.
    • All online and electronic information is captured using secure technologies and all paper-based records are located in the Insurance People head office in secure premises.

Debt Protection

  • Borrowing is a part of operating and growing but can often require a personal guarantee as part of the security. Debt Protection insurance protects your personal assets by providing your business with the funds needed to service loans should an unforeseen event occur, for example death or permanent disability.

    How can we help? Call us today or click here to send us a query.

Loss of Revenue

  • Even a short interruption to business operation can have a significant impact on profit. Loss of Revenue insurance is used to compensate a business for reduced profits caused events such as burglary, major IT issues, flooding, fire or accident,

    How can we help? Call us today or click here to send us a query.

Contact 0800 823 823

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    If you have a problem, concern, or complaint about any part of our service, please tell us so that we can try to fix the problem. We have an internal complaint process and if we are unable to promptly resolve your complaint it will be referred to a MPIP Group Limited Director who will investigate the issues further. If you are not satisfied with our response you have the right to refer your complaint to Financial Services Complaints Limited (FSCL) – A Financial Ombudsman Service. FSCL is an independent dispute resolution scheme and will help you to resolve your complaint. There is no cost to you to use the services of FSCL – https://fscl.org.nz/.

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Here to help – Our Claims Team

  • Insurance People has its own dedicated Claims Department, to deal with the big insurance companies on your behalf. As your advisers, we play an important advocacy role, providing you with the security of knowing that your claim will be taken care of as quickly as possible. Our claims experts will manage the claims process for you at every stage, liaising with the insurance company and any other relevant parties to ensure it progresses smoothly.

    Once the claim has been accepted we follow through with all parties to make sure payment is made quickly; always keeping you informed along the way.

    It’s our promise to take care of you when you need us most – at claim time.

About us

  • Part of the People Group of companies, which opened for business 25 years ago in 1989, Insurance People has been providing expert insurance advice for Kiwis – protecting their families and their priorities – since 2006.

    Over the years, we’ve learned a lot about how to offer New Zealanders the best service throughout the entire insurance process, and importantly we’re their fierce advocates at claim time.

    Our advisers know exactly what policies are out there, so making the right insurance choices are made easy. But perhaps most importantly, we know how to take a smart 360-degree view of your insurance needs, to protect you priorities in the most efficient and comprehensive way.

How we work

  • What’s important to you?

    Tell us about what’s important to you and together we’ll work out what type of cover you need. We’ll meet at a time and location that works for you, and together we’ll get it right.

    We find the right mix

    Save your precious time. We find you the best insurance options for your needs, then guide you through the process – straight-forward and fuss-free.

    We keep in touch

    We check in with you every year to make sure the information we have is up to date and that your insurance is still right for you. As life changes, so does your insurance.

    Your BIGGEST claims advocate

    When life throws a curve ball, dealing with insurance companies is the last thing you should have to do. We’re your absolute advocate at claim time: we manage the process from start to finish and put your insurance to work.

Employers Liability

  • This cover provides protection for legal defence and court awarded settlements for employment law breaches. The cover also includes legal defence costs.

    How can we help? Call us today or click here to send us a query.

Statutory Liability

  • This cover provides legal defence protection and cover for fines for some breaches of Statute such as the Resource Management Act, Financial Reporting Act, Building Act. Occupational Health and Safety legislation prevents parties from insuring for OSH fines. Cover includes legal defence costs.

    How can we help? Call us today or click here to send us a query.

Public Liability

  • This cover provides legal liability protection from damage to third party property or bodily injury. It is important cover for anybody who occupies or leases property in connection with their business, and to provide a service away from their premises, for decorators, painters, motor mechanics, electricians or plumbers.

    How can we help? Call us today or click here to send us a query.

Professional Indemnity

  • This cover provides protection against costs arising from the provision of incorrect or faulty professional advice or design, as well as defamation. It also includes defence costs.

    How can we help? Call us today or click here to send us a query.

Commercial Vehicle

  • This insurance covers you against accidental damage to or loss of your motor vehicle while engaged in personal or business use. The policy also pays for any sums you become legally liable for in regard to loss or damage to property or any person.

    How can we help? Call us today or click here to send us a query.

Material Damage

  • Replace business assets, buildings, plant and stock which has been destroyed, lost or damaged due to fire, flood, burglary, earthquake or other such insured event.

    How can we help? Call us today or click here to send us a query.

Locum Cover

  • Keep your business ticking over if you’re out of action. Locum cover reimburses the costs of replacing you with a locum, or if that’s not possible, provides funds to cover eligible business overheads.

    How can we help? Call us today or click here to send us a query.

Key Person

  • Protect your business against the financial implications that can arise from the untimely death or disablement of a key employee.

    How can we help? Call us today or click here to send us a query.

Professional Indemnity

  • Indemnity cover provides protection for professionals against damages that may be awarded or negotiated in relation to an act or error during the conduct of their profession.

    How can we help? Call us today or click here to send us a query.

Business Interruption

  • Often used in combination with Material Damage cover, business interruption insurance enables your business to remain in the same financial position in terms of trading as would have been the case before the insured event.

    How can we help? Call us today or click here to send us a query.

Shareholder Agreement Insurance

  • Also know as a continuation plan or a will for the business; this cover is vital to the ensure stability and manageability through a buy/sell agreement.

    How can we help? Call us today or click here to send us a query.

Boat Insurance

  • Pleasure boat insurance covers you against theft, malicious damage and unintentional destruction or damage to your pleasure craft when being used for private purposes.

    How can we help? Call us today or click here to send us a query.

Motorbike Insurance

  • Motorbike insurance for whatever type of biker you are, from classic to trikes, sports bikes to quad bikes. Policies can be tailored to your individual needs, depending on how often you use it and more.

    How can we help? Call us today or click here to send us a query.

Car Insurance

  • Motor vehicle insurance protects you from potentially huge costs in the event of an accident, so it’s vital to have a policy that can take care of the potential liabilities and claims.

    How can we help? Call us today or click here to send us a query.

Content Insurance

  • Make sure all the things that make your house a home are covered. Contents insurance is essential so you can repair or replace your personal belongings if they’re lost, stolen or destroyed, whether at home or temporarily anywhere else in New Zealand.

    How can we help? Call us today or click here to send us a query.

House Insurance

  • Do you know how much your home would cost to rebuild? Don’t under- or over-estimate the value of your home so that you can get the level of insurance you need to repair or replace what is often your biggest asset.

    How can we help? Call us today or click here to send us a query.

Travel

  • Planning a well-deserved holiday? We offer three levels of cover from budget to comprehensive. Click here to arrange your cover, underwritten through 1Cover Direct Insurance.

    How can we help? Call us today or click here to send us a query.

Mortgage Protection

  • Protect your biggest asset by making sure you’ll be able to keep up with the mortgage repayments in the event of illness or injury, so you can focus on what’s most important – your recovery.

    How can we help? Call us today or click here to send us a query.

Income Protection

  • Income protection is all about protecting you and your family’s lifestyle in the event you’re unable to work due to ill health, with a monthly payment until you’re able to return to work or reach retirement.

    How can we help? Call us today or click here to send us a query.

Permanent Disablement Cover

  • If your life takes an unexpected turn and you become permanently disabled through accident or illness, Total and Permanent Disability Insurance provides a lump sum payout for you to spend as you choose.

    How can we help? Call us today or click here to send us a query.

Trauma / Critical Cover

  • Trauma / Critical Cover removes the financial stress that comes with suffering a major health trauma, paying out a lump sum so you and your family can concentrate on what’s most important – your recovery.

    How can we help? Call us today or click here to send us a query.

Medical / Health Insurance

  • It’s easy to get lost in the maze of medical insurance. We’ve made it our business to know the ins and outs of the different policies on offer, so you know exactly what you’re signing up for.

    How can we help? Call us today or click here to send us a query.

Life Insurance

  • We all like to think we’re invincible, but the reality is a little different, which is why it’s so important to make sure the people you love are protected if something happens to you. Life Insurance has evolved and now offers a range of different options and benefits so it’s more important than ever to get the right policy and cover.

    How can we help? Call us today or click here to send us a query.

Your BIGGEST claims advocate

  • When life throws a curve ball, dealing with insurance companies is the last thing you should have to do. We’re your absolute advocate at claim time: we manage the process from start to finish and put your insurance to work.

We keep in touch

  • We check in with you every year to make sure the information we have is up to date and that your insurance is still right for you. As life changes, so does your insurance.

We find the right mix.

  • Save your precious time. We find you the best insurance options for your needs, then guide you through the process – straight-forward and fuss-free.

What’s important for you

  • Tell us about what’s important to you and together we’ll work out what type of cover you need. We’ll meet at a time and location that works for you, and together we’ll get it right.

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