Fire & General Consultant

I have over five years of insurance experience, specialising in customer service, claims processes, and policy management, with a focus on domestic insurance. Skilled in negotiating pricing, tailoring coverage, and enhancing client engagement, I also handle high-volume inquiries, resolve escalations, and mentor new team members—committed to exceptional service and operational excellence.

I continue to participate in ongoing professional development courses and insurer training on a regular basis ensuring that my continuing professional development/education is kept up to date.