You sign the documents, pay the premiums, but what else do you need to do to get the most out of your insurance?

1. Know what your policy covers

Make sure you understand your policy, and if you’re not sure of anything, just ask. Your adviser is here to ensure you know exactly what you’re covered for and how the claims process works – and they’re only too happy answer any questions – it makes us feel important!

2. Let us know straight away of any potential claim

Contact the police (if appropriate) and our claims department as soon as you can and we’ll let you know what information we need – usually copies of police reports, receipts, or proof of ownership of stolen items. We’ll take care of the rest.

3. Renew your policy regularly

It may seem like it comes around quicker every year, but a lot can happen in 12 months (twins?) and renewing your insurance policies regularly can save you money and ensure you always have the right level of cover. We’ll give you a call at renewal time to run through any changes and make sure your details are current.

4. Keep us in the loop!

Any changes, big or small, we’re just a phone call away. We’re not being nosey, we just want to know if anything’s changed – whether it’s a job, a new kitchen or anything else that may need to be updated on your policy. And perhaps most importantly, get in touch before you need to undergo a medical procedure, not after. The sooner we know, the better we can help ensure the claims process for any health events is smooth and handled well.

5. Relax!

We’re here to handle it. From helping you choose the right blend of insurance at a price you can afford, to keeping your policies up to date and being your biggest advocate at claims time, your adviser is here to take care of you.

Call us today on 0800 823 823 or contact us here. We’re only too happy to help.